Frequently asked questions
Does the app work without internet?
Yes. Internet is needed only to download the map and to share with your family. Everything else – supplies, checklists, map, arrow, kids screen – works offline.
Is it an official government app?
No. We build on public recommendations of authorities (see Official sources), but we are not affiliated with any of them.
Can you see my data?
No. Without an account everything stays on your phone. When you share with your family, the data is encrypted with a key only your family has. Details in the privacy policy.
What if I lose my phone?
If you share with your family, your supplies and plan are on the other family members' phones. On a new phone, sign in and ask a family member for a new invite.
Why 72 hours?
The first three days of a crisis are the hardest – help may not arrive straight away. Three days is the recommendation in Czechia and Poland; other countries recommend more (e.g. Slovakia up to 14 days). The app can compare the recommendations of the countries.
Does the app count children?
Yes, every child as a whole person – just like the official recommendations. For children it adds a card for the pocket and toys to the bag.
Which countries is it for?
Recommendations and emergency numbers for Czechia, Slovakia, Poland and Finland, the app in five languages. Offline maps are available for Czechia only for now.
How much does it cost?
The basics are free. Plus costs 99 CZK a year in Czechia; the store shows the price for your country.